Privacy Policy
Effective Date: June 21, 2026
Last Updated: June 21, 2026
Shopwise (“we”, “our”, or “us”) is a mobile application developed by Satish that helps restaurant and shop owners manage their daily operations including expenses, inventory, staff, tasks, and orders.
This Privacy Policy explains what information we collect, how we use it, and your rights regarding your data.
1. Information We Collect
Information you provide directly:
- Account information: full name, email address, phone number (optional), and password
- Shop information: shop name, address, category, GST number
- Operational data: expenses, inventory records, staff profiles, attendance, tasks, recipes, vendor details, bulk orders, daily revenue, and collections
- Financial data: expense amounts, payment types, payroll details, platform settlements
Information collected automatically:
- Device information: device type, operating system version, unique device identifiers
- Push notification tokens: to deliver notifications about tasks, approvals, and order updates
- Usage data: app interactions and feature usage for improving the service
2. How We Use Your Information
We use the information we collect to:
- Provide and maintain the Shopwise app and its features
- Authenticate your identity via password or email OTP verification
- Send push notifications about task assignments, approval requests, and order updates
- Generate operational reports (expenses, payroll, inventory variance)
- Improve the app experience and fix issues
We do not sell your personal information to third parties.
3. Third-Party Services
We use the following third-party services to operate Shopwise:
| Service | Purpose | Data Shared |
|---|---|---|
| Supabase (Singapore/Mumbai) | Database hosting (PostgreSQL) | All operational data (encrypted at rest) |
| Railway | API server hosting | Processes all app requests |
| Resend | Email delivery | Email address (for OTP verification emails) |
| Expo Push Notifications | Push notification delivery | Device push tokens, notification content |
Each service has its own privacy policy and data handling practices. We encourage you to review them.
4. Data Storage and Security
- Your data is stored on servers in the Asia-Pacific region (ap-south-1, Mumbai, India)
- Passwords are hashed using bcrypt (never stored in plain text)
- API communication uses HTTPS encryption (TLS)
- OTP codes are hashed before storage and expire after 5 minutes
- Authentication tokens are rotated on each use (refresh token rotation)
- The app uses secure storage (iOS Keychain / Android Keystore) for credentials on your device
5. Data Retention
- Your account data is retained as long as your account is active
- Deleted expenses are soft-deleted (retained for audit purposes with deletion metadata)
- You may request complete deletion of your account and all associated data at any time
6. Your Rights
Under applicable data protection laws (including India’s DPDPA and GDPR where applicable), you have the right to:
- Access your personal data
- Correct inaccurate data
- Delete your account and all associated data
- Export your data in a portable format
- Withdraw consent for data processing
To exercise any of these rights, contact us at shopwiseapp.support@gmail.com.
7. Children’s Privacy
Shopwise is not intended for use by children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will delete it promptly.
8. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by updating the “Last Updated” date at the top of this page. Continued use of the app after changes constitutes acceptance of the updated policy.
9. Contact Us
If you have any questions about this Privacy Policy or your data, please contact us:
- Email: shopwiseapp.support@gmail.com
- Developer: Satish
© 2026 Satish. All rights reserved.