Support

Need help with Shopwise? We’re here to assist you.

Contact Us

Email: shopwiseapp.support@gmail.com

We typically respond within 24–48 hours.

Frequently Asked Questions

How do I reset my password?

On the login screen, tap “Forgot Password?”, enter your email, and follow the OTP verification steps to set a new password.

How do I add a manager to my shop?

Go to the nav drawer (hamburger menu) → Managers → Invite Manager. Enter their email address and they’ll receive an invite to join your shop.

Can I use Shopwise offline?

Yes. Shopwise supports offline mode for logging expenses and tasks. Data will automatically sync when connectivity returns.

How do I delete my account?

Send an email to shopwiseapp.support@gmail.com with the subject “Account Deletion Request” and your registered email address. We will process your request and delete all associated data within 7 business days.

How do I change my password?

Open the nav drawer (hamburger menu) → Change Password. Enter your current password and set a new one.

What platforms is Shopwise available on?

Shopwise is available on Android (Google Play Store) and iOS (Apple App Store).

Report a Bug

If you encounter a bug or issue, please email us at shopwiseapp.support@gmail.com with:

A description of the issue
Steps to reproduce it
Your device model and OS version
Screenshots (if applicable)